Published using Google Docs
How to Login on Support.REPORTER.ncsu.edu
Updated automatically every 5 minutes

TOP OF HELP DOCUMENTATION

Last Updated 3/24/21

REPORTER Help Documentation

How - To: Wordpress Login

Accessing Restricted Pages on support.reporter.ncsu.edu

Some pages on the REPORTER support site can only be viewed by users with an active Unity ID, so you are required to log into Wordpress to verify that you have one. This is common on pages that include form submissions or information only relevant for administrative users.

If you have an active Unity ID you can log into Wordpress with your campus credentials and see restricted pages as detailed in the sections linked below:

Am I logged in?

How do I log in?

When do I log in?


Am I Logged in?

The REPORTER Support site is hosted through Wordpress and does not use the same login location as the REPORTER application. You can confirm that you are on the REPORTER support site based on the URL, which will begin with “support.reporter.ncsu.edu/”. To determine if you are logged into Wordpress, scroll to the bottom of the REPORTER Support site page, and look in the far right corner.

Here you will see a link to either Log in or to Log out; if the link says “Log In” you are not logged in and can click the link to do so.

While Not Logged in:

When logged in:

(Return to top)


How to Log in

At any time while on any page within the REPORTER support site, you will have access to log in via a link found in the bottom right corner of the page, as seen in ‘Am I logged in?’.

  1. Go to the bottom right corner while on any page within support.reporter.ncsu.edu, and click Log In
  2. You will be taken to a page that asks for your Unity ID, where you will enter your active Unity ID and click Log in
  3. You will then be redirected to Shibboleth where you will enter your login credentials to complete log in.
  4. Once you have logged in, you will be brought to your Wordpress Dashboard. Once on the dashboard (as seen below), return to the original page or link that you logged in to view.

If you are taken to this page, you can easily navigate back either by

Once you have logged in, you will be redirected to your Wordpress Dashboard as seen in this example:

(Return to top)


When to Login

You can scroll to the bottom of the Wordpress site at any time and see in the bottom right corner if you have already logged in or not. If you are logged in, and a page is still restricted, that page is likely incomplete, mislinked, or meant for other audiences.

You can tell if a page requires login based on what the page is displaying. Pages that require login will display a message indicating that login is required and/or stating that the page is restricted.

For example, most request forms will require login, such as ‘Request for Course Admin Access’ and ‘Web Services Request Form’, because these should only be used by Active NC State Workers using the REPORTER system.

When users go to these pages, the request form is hidden, and a message displays regarding what the user needs to do:

(Return to top)


For questions or additional information you can view our support site at support.reporter.ncsu.edu or you can contact us at reporter_support@ncsu.edu.