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Last Updated 12/16/2021 REPORTER Help Documentation |
Payment Plans
The payment plan feature allows for many different combinations that you could use in order to create the plan that is right for your program.
This guide will help you to set up payment plans for course instances, certificate programs, and youth programs. Please email REPORTER_support@ncsu.edu if you have any questions about setting up a payment plan for your particular program.
Table of Contents:
Adding a New Payment Plan
Payment Plans are set up on the financial setup page which can be accessed by going to Financial under Manage Setup (left menu). Once on the price screen, you can search for the department you wish to create a payment plan for by using the Name and/or OUC (4-Digit) search fields.
- COEPayment plans you create are reserved to activities that uses the specific OUC
- A new price is required for each payment plan schedule -- meaning you cannot set up a payment plan on an existing price even if the prices are the same.
- Please note that once your payment plan price is used on a registration for an instance, certificate program, or youth program, you will not be able to edit your payment plan pricing or setup.
Where to go for Setup:
Payment Plan Setup Options
Before adding a new price with a payment plan you may want to familiarize yourself with these terms and options:
1. Sequence - At first, this field will always start at one and then increase by one as you create more plan lines and indicate the sequence of the payments.
2. Title - Use this field to name your plan line.
3. Payment Date Type - Allows you to choose whether you want the plan line to enforce due dates by a specific date or based on an interval from registration.
4. Specific Date - This option will set a specific payment date that is independent of user
registration.
5. Interval from Registration - This option will set a payment date based off of a specified
number of days after user registration. This option is dependent on user registration.
6. Payment Type - You have the following options to set the specific price, percentage, or remainder for the user to pay for that specific plan line.
7. Specific Amount - Gives you the Amount field where you can type in the exact amount you want to charge as payment for the plan line.
8. Percentage of Total - Gives you the Percentage field where the number you enter is the percentage of the original cost that will be charged for the plan line. (If you enter 50 the Percent will be 50.00%)
9. Remainder of Balance - No additional input is needed for the Remainder of Balance option because the rest owed after the previous plan lines will be charged. (This should be the payment type of the last plan line in the sequence)
10. Use Custom Amounts - This will allow participants to pay non-specific amounts at their convenience any time between the deposit, if applicable, and the final payment due date. Custom amounts can be used on any line except when a deposit is required by making a payment due zero days after registration, which is the same as at the time of registration. If you allow custom amounts, then participants will be able to indicate the amount when they make a payment. Example: the participant pays $10 every week for five weeks or $100 per month until the final payment is made, or the balance becomes due. Once the balance becomes due, the custom amounts option will no longer be available, and the participant will be required to pay the balance due.
Example of using custom amounts: Registration opens in November for a June camp with a $50 deposit due at the time of registration, and final payment due 10 days before the camp start date of June 15. If the participant registers on December 1, they will be required to pay the $50 deposit at the time of registration and can log into REPORTER at any time between December 1 and June 5, when the balance is due, to make additional payments towards their camp balance.
Payment Plan Example
In this example we are building a payment plan for a $200 course with a deposit of $100 due at the time of registration and the remaining balance due 10 days prior to the start date of the activity. Because we have opted to allow custom payment amounts, participants will have the option to log into REPORTER at any time after registration and make additional payments of any amount before the balance is due. Once the balance becomes due, the option to enter a custom amount will no longer be available to participants and they will be required to pay the balance.
1). | Navigation: Manage Setup > Financial > OUC > Pricing | |
2). | Click +New to add a new price | |
3). | Enter the name for your new pricing in the Name field and choose Yes for Allow Payment Plan? Note: we suggest you add the words “payment plan” in the description to distinguish it from the same price without a payment plan. | |
4). | On the next screen, enter the base or default course price and give the price a description. Complete all fields within the Financial Data window and click the Save Button. Note: It is recommended you use Registration Fee or Course Fee for the description since this description will display next to the price on the registration page. | |
5). | Next, you will build your payment schedule by adding pay lines. Click the blue Pay Lines button to add the first line. | |
6). | Complete the first pay line and click save. | |
7). | Add your next pay line and click save. | |
If you would like to allow your participant to custom their payment amount, select Yes under the “Can use custom amounts?” section. This will allow the participant to pay the amount they want at that time. Please note that if the participant only pays a partial of the payment plan dues, he/she still needs to pay off the remaining amount by the date when the payment pipeline is due. | ||
8). | If you are finished adding pay lines, review your payment plan and make any adjustments. | |
Payment Plan Reminder Emails
As of the publication date of this document, Payment Plans do not have separate payment reminders aside from those used for the Pay Later functionality. Participants paying on a payment plan will have a seat in the course but will not have access to Moodle content until the balance is paid in full.
For questions or additional information, you can view our support site at support.reporter.ncsu.edu or you can contact us at reporter_support@ncsu.edu.